Shipping + Handling
WE OFFER FREE GROUND SHIPPING & FREE RETURNS ON ALL U.S. ORDERS
When will my order ship?
Orders shipped via Ground Shipping orders typically are shipped within 2-3 business days and arrive in 4 to 6 business days after shipped. Delivery days are Monday through Friday, and orders will not be delivered on Saturday, Sunday or Holidays.
What do you charge for Ground Shipping?
Free Ground Shipping.
Do you offer expedited shipping?
We do offer expedited shipping. Flat rates are the following:
2ND DAY AIR: $18
3 DAY SHIPPING: $10
Expedited orders must be placed by 10:00 AM PST in order to meet the delivery date. Orders placed after 10:00 AM PST will be processed and shipped the following business day.
What carrier do you use to ship my order?
We ship our orders using UPS.
How do I get a tracking number?
You will be notified via email once your order has been shipped with a tracking number. We are not responsible for shipping delays caused by weather conditions or unforeseen circumstances, including carrier delays.
If you enter a wrong shipping address, please email us as soon as possible. Once your order has shipped, UPS charges a $12 intercept fee plus transportation fees to change an address. This charge can be billed to your original method of payment, or a new method of payment can be provided to cover these costs.
Please contact us at firstname.lastname@example.org with any question that you have in regards to our shipping policy.