Returns + Exchanges
A full refund will be issued in the original form of payment if your online order return is received within 30 days after the ship date. Refunds will be processed in the original form of payment within two weeks from the date we receive the item(s). Items received as gifts will be given as an online or store credit. Credits do not expire.
All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry and shoes must be in their original packaging. Shoes in their original boxes should be placed inside an additional protective shipping box. Enclose a copy of the order in the return box and circle which items you are returning.
Love your purchase but need to exchange for another size?
Styles sell out quickly so we encourage you to purchase the new size and we will REFUND payment for the original purchase once your return is received.
Email firstname.lastname@example.org for a prepaid return shipping label.
For any questions, please contact email@example.com
SEND RETURNS TO:
Attn: Returns and Exchanges
579 Bridgeway, Sausalito, CA 94965